ResponsePro Solution

ResponsePro from 2M Technologies, Inc is an ERP (Enterprise Resource Planning) solution for Manufacturers and Distributors. It is especially well-suited for businesses in the Pharmaceutical, Nutriceutical, Food and Chemical Industries (where Lot, Batch and Ingredient tracking are a priority).

 

Since 1987, 2M has been helping companies get the most from their technology investment. Available on the Microsoft Windows platform, ResponsePro gives you a competitive advantage to become more productive and profitable.

 

With over 30 years experience in the industry, our staff is well trained and has the ability to address the needs of the Process Manufacturing community.

 

Our experienced professionals will help you get results quickly and easily. Listed below are just a few of the items that will give you the information you need, when you need it. 2M excels in providing knowledge management tools and premier customer support to make sure you receive maximum benefit from your investment. From Quotations, Materials Planning and Inventory Control, Production and Purchasing to Accounts Receivable and Financials, ResponsePro is a solution you won’t outgrow.

 

Throughout the system you will find features that will help you become more productive and responsive to your customers' needs and as a result more profitable. A few of the features you will find throughout the system are:

 

* Comment capabilities throughout the system, which lets you enter free form text

* Extensive sales, inventory, receivable, purchasing, manufacturing, trend, and analysis reports

* Powerful lookup capability for any inquiry or entry screen for quicker action/entry

* Drill down capability to quickly get additional information on individual transactions

* Ability to email or fax documents, including statements and invoices saving time and money

* Ability to publish reports to secure websites

* You determine the length of time to keep historical information. You can offload data or purge data by module

 

* Ability to attach documents to items, orders, customers, and purchase orders

 

* Newly installed quote system allows you to further estimate potential costs of an item/service, which integrates with Microsoft CRM

 

ResponsePro from 2M Technologies is written using standards established by 2M to give all our modules the same “look and feel,” which reduces training time. ResponsePro is a flexible, easy to use multi-company system that provides companies with a road to success.

 

Modularity: 2M packages can be installed in a variety of sequences and combinations, yet they work together as a fully integrated system. Users need only install the module they need, but are assured of the availability of compatible add-on modules.

 

Flexibility: The design of ResponsePro under a Microsoft SQL Server database makes it one of the most portable software packages available today.

 

Ease of Modification: 2M recognizes that some users wish to customize portions of the ResponsePro product to their own specialized needs. To this end, 2M has set many of the system features up in tables that can be modified by the user at any time. Complete source code is available with any of the modules. Structured programming techniques and a large library of standard routines further facilitate customization. For those clients who do not want to do their own programming, all our dealers are qualified to modify the product to your specifications.

 

Standardization:ResponsePro is designed with consistent standards. The operator and keyboard usage are the same in each of the modules, so a user who has learned one module has a very short training time for any of the others.

 

Security: User-level and Group security allow the system manager to restrict access to any area of the system.

 

Report Options: Reporting capability is greatly enhanced by use of a MS SQL relational database. Any information stored in the system can be retrieved, sorted, summarized and printed to the terminal or hard copy.

 

Menu-Driven: All applications are be run from menus to facilitate ease of use for the operator.

 

Runs in a Variety of Environments: The user can pick and choose the type of models of equipment that best fit the situation. Processors, terminals, printers can be purchased and serviced from many sources for competitive pricing and service.

 

Third Party Programs: The open systems environment provides users with a tremendous library of third party software programs such as report generators, BI products, desk top publication, etc.

 

ResponsePro can be run on your local network or can be hosted at our facility reducing your initial investment.

 

What your competitors are saying about ReponsePro...

 

DENNIS C. SMITH – Manager Swimline Corporation:

*ResponsePro is very user-friendly, making it quick and easy to learn

 

*Met our unique needs for handling our workflow and customer service

 

* ResponsePro’s support knowledgeable and friendly staff is definitely one of the best things about dealing with 2M

 

”2M’s ability to customize and quickly respond to day-to-day as well as project-based needs has been a strong point of their business partnership with us ands we have worked together to tackle challenges and push our ability to service our customers to a new level."

 

RICHARD BENANTI - President of WSM Performance Parts

* ResponsePro enhanced our capabilities

 

* Were able to learn while using it and made business easier

 

* Great technical support and customer service is a great benefit

 

"RepsonsePro was able to help our company make a transition to a windows based business system. ResponsePro was the perfect fit for our company.”